FREQUENTLY ASKED

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DO I NEED TO MAKE AN APPOINTMENT?

While we always try to accommodate walk ins, we do recommend you make a reservation to guarantee an appointment at the time that you wish. Appointments are subject to availability and we’re often much busier on the weekends. We’re also happy to take group reservations, but we suggest giving us a call several weeks in advance to ensure you get exactly what you’d like

WHEN SHOULD I ARRIVE FOR MY APPOINTMENT?

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Please plan to arrive at least 15 minutes prior to your appointment so you have time to change, get settled, and fill out any necessary paperwork.

WHAT SHOULD I BRING WITH ME?

We provide everything you need to relax and enjoy your spa experience. We’ll give you a complimentary spa water or your choice of wine. If you need anything else, please don’t hesitate to reach out to our spa coordinator. 

WHAT IF I NEED TO CANCEL MY APPOINTMENT?

Since treatments are reserved especially for you, please make any cancellations 24 hours prior to your appointment in order to avoid being charged the cancellation fee. 

WHAT SHOULD I WEAR DURING MY MASSAGE?

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It’s completely a matter of personal preference. Many guests choose to disrobe completely, whereas others prefer to leave their undergarments on. Either way, our massage therapists are professionally trained to keep your body entirely covered throughout the massage—aside from the area being worked on—to ensure your privacy.

WHAT IF I HAVE A SPECIAL HEALTH CONDITION OR NEED?

Please notify us upon making your appointment and be sure to also communicate with your massage therapist or technician prior to treatment, if you have any medical conditions he or she should know about. We will happily accommodate the treatment(s) to meet your needs. Please note that pregnant women or individuals with high blood pressure should avoid body wrap treatments. And as always, if you have any health questions or concerns about a spa treatment, please consult with your physician prior to your appointment.

WHAT IF I'M UNCOMFORTABLE DURING MY TREATMENT?

If anything at all interferes with your comfort during your treatment, please don’t hesitate to let us know. Whether it’s the temperature of the room, the pressure of the massage, or absolutely anything else, our team is here to cater entirely to you and we want to ensure you have the best spa experience imaginable.

WHAT IS CUSTOMARY WHEN IT COMES TO TIPPING?

Most guests choose to leave 20% gratuity for spa treatments, but it’s entirely up to you. Though cash gratuity is preferred, it can easily be added to your credit card. If you have any additional questions regarding gratuity, please don’t hesitate to ask our spa concierge for guidance. 

I'M PREGNANT. WHAT SERVICES CAN I ENJOY?

Our spa offers many services that are both safe and relaxing for expecting mothers. A spa coordinator will be happy to assist you in picking out the perfect treatment(s).

CAN I BRING FOOD INTO THE SPA?

We have beverages available at our refreshment bar. However, we do ask that you please refrain from bringing any additional food with you into the spa. If you are planning a group visit and would like to eat while you’re here, please let us know and our event coordinator can arrange for additional snacks or catering. 

CHILDREN

In order to ensure the safety of children and the enjoyment of all guests, we ask that parents or guardians make other arrangements for children while they are receiving services. A signed parental consent is required for children under the age of 18 receiving any spa services. 

WHAT ARE YOU AGE GUIDELINES FOR GENERAL SPA TREATMENTS?

Guests who are 16 and under must have a parent or guardian on premise or their parent or guardian must sign a treatment consent form.

WHAT ARE YOUR AGE GUIDELINES FOR MASSAGE THERAPY?

Absolutely Fabulous Spa does not provide massage services to anyone under the age of 11.

DO YOU HAVE GIFT CERTIFICATES?

Absolutely Fabulous Spa gift certificates are available for any amount and are redeemable for spa services and products (unless noted.) You can purchase gift cards online, by phone 469-731-1046 or at our Frisco location.

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